Privacy Policy

Introduction

Forgewell and Stokes Ltd ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

Information We Collect

Personal Information

When you contact us or engage our services, we may collect:

• Name and contact information (email, phone number)
• Company name and job title
• Information about your business and project requirements
• Payment and billing information

Usage Information

We automatically collect certain information when you visit our website:

• IP address and browser type
• Pages visited and time spent on site
• Referring website and exit pages
• Device information

How We Use Your Information

We use collected information to:

• Provide, operate, and maintain our services
• Respond to inquiries and communicate with you
• Process transactions and send related information
• Improve our website and services
• Send marketing communications (with your consent)
• Comply with legal obligations

Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist in operating our business
• Professional advisors (lawyers, accountants, auditors)
• Law enforcement when required by law
• Business successors in the event of a merger or acquisition

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through our cookie banner or browser settings. See our Cookie Policy for details.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Client project data is typically retained for 7 years after engagement completion.

Your Rights (GDPR)

If you are in the European Economic Area, you have certain data protection rights:

• Right to access your personal information
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise these rights, contact us at [email protected]

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated date.

Contact Information

For questions about this Privacy Policy or our data practices, contact us: